Need help? Get in touch with our 24/5 customer support desk!
Support Desk
WesternFX support desk is available to all live account holders and new clients. Clients can queries any information related to trading, products, specifications, deposit and withdrawal, spread, commission, swap, white level information and partners rebate. Clients can only close orders by help of the support desk if necessary. Please be acknowledged that inquiries are limited to close positions only.
Hours Of business
7:00 to 23:59 Server Time Monday to Friday
Reaching WesternFX Support Desk
You can reach to our support desk via email at support@westernfx.com or Live Chat or to the local support office based on different region
Queries about Trade Execution
If you consider that any trade has been executed incorrectly, please contact with WesternFX Support Desk via online chat, local support office or email.
Support Desk
Important Note: When you get queries about any specific trade, please make sure that you have submitted all information pertaining to the trade including: trade ticket number, time of the trade, and nature of the problem. According your information, the specific trade will be audited, and, when necessary, an adjustment will be made in a timely manner.
Server Times:
Winter: GMT+2
Summer: GMT+3 (DST)
Blog
Uncovering the Mindset of Profitable Forex Traders
The world of Forex trading extends beyond numbers, currency pairs, and charts; it delves into psychological aspects that can significantly influence a trader’s success. Understanding the mindset of successful Forex traders reveals emotional resilience, decision-making processes, and behavioural habits that set them apart. In this exploration, we will examine key psychological traits...
Role of Economic News in Trading
The Role of Economic News in Trading is a crucial aspect that every forex trader must be well-versed in to maximize their potential for success. This comprehensive guide will provide you with the necessary knowledge and tools to effectively navigate the world of economic news and its impact on trading.In...