Need help? Get in touch with our 24/5 customer support desk!
Support Desk
WesternFX support desk is available to all live account holders and new clients. Clients can queries any information related to trading, products, specifications, deposit and withdrawal, spread, commission, swap, white level information and partners rebate. Clients can only close orders by help of the support desk if necessary. Please be acknowledged that inquiries are limited to close positions only.
Support Desk
Important Note: When you get queries about any specific trade, please make sure that you have submitted all information pertaining to the trade including: trade ticket number, time of the trade, and nature of the problem. According your information, the specific trade will be audited, and, when necessary, an adjustment will be made in a timely manner.
Server Times:
Winter: GMT+2
Summer: GMT+3 (DST)
Company News
Better MT5 Performence
Dear Valued clients,Western group MT5 server has been recompiled for better performance. It will increase trading flexibility and easier to find the western group server in the android and iOS version ofmobile trading app. Support team is working hard to keep the trading environment safe and faster execution.For any further...
Exclusive Trading Products & Pairs
Dear Valued clients,In the coming year western group is planning to add more exciting trading products that will enhance trading potentiality. We are grateful to be with us and strengthen our desire for serving you!For any further information please email us at support@westernfx.com.