Need help? Get in touch with our 24/5 customer support desk!
Support Desk
WesternFX support desk is available to all live account holders and new clients. Clients can queries any information related to trading, products, specifications, deposit and withdrawal, spread, commission, swap, white level information and partners rebate. Clients can only close orders by help of the support desk if necessary. Please be acknowledged that inquiries are limited to close positions only.
Hours Of business
7:00 to 23:59 Server Time Monday to Friday
Reaching WesternFX Support Desk
You can reach to our support desk via email at support@westernfx.com or Live Chat or to the local support office based on different region
Queries about Trade Execution
If you consider that any trade has been executed incorrectly, please contact with WesternFX Support Desk via online chat, local support office or email.
Support Desk
Important Note: When you get queries about any specific trade, please make sure that you have submitted all information pertaining to the trade including: trade ticket number, time of the trade, and nature of the problem. According your information, the specific trade will be audited, and, when necessary, an adjustment will be made in a timely manner.
Server Times:
Winter: GMT+2
Summer: GMT+3 (DST)
Blog
Forex Session Times to Know in 2025
Understanding Forex session times is crucial for traders aiming to maximize their strategies and profitability in the dynamic world of currency trading. The Forex market operates 24 hours a day, five days a week, divided into four main trading sessions: Sydney, Tokyo, London, and New York. Each session presents unique opportunities and varying levels...
Forex Trading Strategies for Beginners
Navigating the forex market can be daunting for beginners, but understanding key strategies like trends and ranges can significantly enhance trading success. The essence of successful forex trading lies in employing simple yet effective strategies like trend following and range trading, which provide a strong foundation for new traders. By capitalizing on consistent price...